Despite the importance of providing a good end-user experience or EUE, many industries suffer from a disconnect between what they think they are delivering and what the customer or enterprise user experiences. Recent studies indicate a potentially growing divide between the perception of end-user experience between actual users and network teams. While 29 percent of […]
Doug Roberts from VIAVI reveals how help desk support teams can address bigger challenges as network tech evolves. There’s no doubt about it – today’s workers have fully embraced the trend toward remote working. In fact, according to last year’s Gallup “State of the American Workplace” survey, roughly 43 percent of employees report they have worked […]
5G Challenges Current Timing & Sync Standards Investment in the mobile ecosystem is driven by seemingly insatiable consumer demand for mobile bandwidth. Supplying it to them is arguably a great business to be in. Mobile operators will continue to compete for market share by deploying 5G for more bandwidth capacity, and adding more radio towers […]
Doug Roberts, Vice President and General Manager, Enterprise & Cloud Business Unit announces VIAVI Customer Value Leadership Award for contributions to enterprise networking from Frost & Sullivan. VIAVI has a long history of innovation and leadership in enterprise networking, delivering both traditional and SaaS-based solutions for network assurance that enable IT teams to efficiently manage […]
As the trends toward cloud migration and a remote workforce continue to obscure network visibility, IT issue resolution is becoming increasingly complex. How can IT teams make use of smarter analytics to speed up troubleshooting? Today’s businesses thrive on Big Data insights — from sales reports and customer demographics, to business expenses and trend analysis. […]
When a technology enterprise has problems with their Oracle database, sales processes slow until VIAVI Observer helps shine a light on the cause. For high-tech enterprises competing in today’s business landscape, it can be tough to stay ahead of the competition. This is especially true when personnel are hindered by failing applications and inefficient infrastructure. […]
This is the fourth post in a series on Smart Fiber Testing – see links to previous posts below. Reduce fiber test and certification times for FTTx/PON, Access, and Metro deployments As more fiber networks are planned for deployment, providers are seeking ways to make fiber installation and maintenance more effective and efficient. In our […]
Fiber technicians are constantly challenged to keep up with new, innovative technologies that can disrupt normal long-standing test and certification practices. Whether you are an installation contractor, an IT manager, or somewhere in between, understanding the key concepts and practices of any new technology (such as MPO) is critical to keeping pace with industry needs […]
Latest VIAVI release offers easy network troubleshooting through geolocation and user-experience scoring, making packet-level analytics available to the masses. For years, complicated interfaces and time-consuming processing have made packet-based network performance analytics out of reach for all but the largest enterprises. VIAVI, with the Observer solution, seeks to bridge that gap, chipping away at the […]
VIAVI webinar series helps unleash network troubleshooting superpowers with top strategies. Unleash your inner superpowers with time-saving troubleshooting and network monitoring strategies every other month with the new IT Alter Ego Webinar Series. The IT Alter Ego Webinar Series will include topics like VoIP, network troubleshooting, remote users, and more to help you tap into […]
