VIAVI Named Frost & Sullivan Customer Value Leader
Doug Roberts, Vice President and General Manager, Enterprise & Cloud Business Unit announces VIAVI Customer Value Leadership Award for contributions to enterprise networking from Frost & Sullivan.
VIAVI has a long history of innovation and leadership in enterprise networking, delivering both traditional and SaaS-based solutions for network assurance that enable IT teams to efficiently manage end-user experience anytime and anywhere.
Enterprise executives rely on our expertise to ensure network performance and security for outstanding IT service delivery, which is critical to today’s business success, particularly as more applications transition to hybrid cloud environments where visibility is lacking.
It is for our continued commitment to network visibility that we have been honored with the 2018 Global Network Performance Monitoring and Diagnostics Customer Value Leadership Award.
According to Frost & Sullivan, we have been specifically recognized for offering exceptional price/performance value with improved visibility at an affordable price point, operational efficiency for full packet capture, and a fulfilling ownership experience with the ability to bring together end-user environments from both new and legacy resources. The VIAVI Observer Platform ensures high precision in application tracking and proactive performance monitoring, whether on premises or in the cloud, delivering real-time insight for troubleshooting and deep-packet forensics.
While I’d like to congratulate the team here at VIAVI, we remain laser-focused on the future. Just as network management needs to be responsive to on-demand capacity changes, network performance monitoring also needs to be flexible and dynamic for improved data gathering and consumption in real-time.
Building on our achievements, VIAVI looks forward to expanding our capabilities in the area of network intelligence with the ultimate goal of helping our customers and partners to succeed.
About Doug Roberts
Doug Roberts is the Vice President and General Manager for the Enterprise and Cloud Business Unit at VIAVI Solutions. Doug has worked as an IT professional for over 23 years in various technical lead, business transformation and product innovation roles. He has been instrumental in developing the next generation of network and application performance products for VIAVI Solutions.
Doug is an active member in the IETF, IEEE PCS and APM Forum, holding four patents in the areas of response time measurement, big data analytics and application efficiency measurement logic. He has provided his subject matter expertise in network troubleshooting and application performance monitoring to the world’s largest Service Providers, along with thousands of private enterprise networks, through guest speaking and keynote engagements that include Interop, Cisco Live, TechNet and Amazon’s re:Invent.
Doug concluded his undergraduate work in Computer Engineering and Business Management at The Georgia Institute of Technology and Mercer University. Doug also holds an MBA from Mercer University, and concluded his formal education at the University of Liverpool where he earned his Ph.D. In addition to his formal education Doug has attained a myriad of industry certifications, some of which include Cisco’s CCIE, Sniffer Certified Expert and Six Sigma Black Belt.