We are excited and very proud to share that we have been recognized as Gartner Peer Insights Customers’ Choice 2020, with a rating of 4.9 out of 5.0. Find out more and download the complementary 2020 Gartner Market Guide.

Customers' Choice 2020 logo

We take huge pride in this distinction, as it is based on reviews by VIAVI customers. To all of our customers who submitted reviews, thank you! These reviews, and customer feedback in general, are central to shaping our products and services, and our customer journey. We look forward to building on the experience that earned us this distinction.

For those who may be unfamiliar with the Gartner Peer Insights Customers’ Choice, it is a recognition of vendors in this market by verified end-user professionals. It takes into account both the number of reviews received and the overall user ratings. Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate to ensure a fair evaluation.

The Trifecta 

This latest accolade adds to our technical prowess as tested by Tolly Group, where Observer GigaStor has been proven to be the fastest packet capture on the market – important for ensuring you can capture and analyze every packet. From an analyst perspective, we were also 6x leaders in the Gartner Magic Quadrant for Network Performance Monitoring and Diagnostics and ranked highest for vision with further market information available in the 2020 Gartner Market Guide. And now our customers have weighed-in on Gartner‘s Peer Insights platform and added their endorsement too. We are the only NPMD Magic Quadrant leader who has also been awarded a 2020 Customers’ Choice accolade.

The full analysis of reviews shows that 92% of our customers would recommend VIAVIYou can read more of the full reviews submitted by our customers here: https://www.gartner.com/reviews/market/npm/vendor/viavi-solutions

If you are already one of our customers and have an experience to share, why not contribute your own review and join the Peer Insights crowd? 



The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. 

About The Author

Maria is a senior marketing leader with more than 30 years' experience in B2B marketing roles at a variety of technical agency and technology vendors including digital agencies, IT networking, enterprise software, open-source software, cybersecurity, cloud and IT managed services organizations.

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