High-quality products = highly satisfied customers
The “Together with VIAVI” blog series features some of the many talented, diverse, and often spirited people across the company, bringing their best to you – our customers and partners – every day. Your success is our success and we are delighted to be on this journey with you!
Name: Gwendolyn Church
Job Title: Senior Process Engineer
Country: United States
What made you want to be an engineer?
I have always enjoyed math and science so I decided to study engineering in college. I work as a process engineer because I love problem solving and the dynamic, fast-paced nature of a manufacturing environment. At VIAVI, we are all about optimizing current processes for customers and ultimately making sure high-quality products are served up every day.
How would you describe “A Day in the Life” of your current job at VIAVI, and the impact your role has in helping customers or partners?
I spend a large portion of each day supporting our manufacturing process. Customers depend on my attention to detail helping to guarantee the high quality of our products before they leave our manufacturing plants.
What is your favorite accomplishment or success story with a customer or partner?
My favorite accomplishment is the part I play in providing ongoing excellent product quality for our customers. Our team is dedicated to ensuring timely execution of customer orders and consistently efficient service. It feels great to be part a comprehensive support system that maximizes the value that each customer invests in our products.
You can read more about VIAVI Customer and Partner Champions on the “Together with VIAVI” website.