Tag Archives end user experience

One of the most exciting selling points of 5G is the release of congestion currently experienced on the 4G network. Add to that unparalleled internet speeds and data transfers, the new mobile internet technology is beaming with potential waiting to be scaled. Anyone on the 4G network can attest to the congestion with untimely pauses […]

AI has been touted as the panacea to operators’ network complexity woes. By deploying AI applications for the radio access network (RAN), it’s hoped that operators will be able to automate and optimize base station processes. Many operators are already investing in the technology: spending on AI-driven network management software is forecast to grow to […]

With so many KPIs and metrics for tracking security and performance over networks, clouds, clients, and applications, it’s difficult to see how SecOps and NetOps engineers ever rise above the noise. VIAVI Solutions takes a different approach to eliminate the noise and improve engineer effectiveness in solving issues. An example of this in Observer is […]

With application workloads moving to the cloud, how do IT teams relying on traditional performance metrics gain accurate insight into user experience in these new hybrid IT environments? Network and application performance monitoring have become the de facto standard for meeting service delivery expectations for enterprise IT. But if IT operations personnel aren’t seeing the […]

Considering the art of troubleshooting end-user experience, it can be a similar process to constructing a mosaic. When a user complaint call comes in, it’s up to the IT engineer to gather clues, metrics, and data points around the user issue to form a complete picture of what occurred. Relying upon multiple tools reporting different […]

Despite the importance of providing a good end-user experience or EUE, many industries suffer from a disconnect between what they think they are delivering and what the customer or enterprise user experiences. Recent studies indicate a potentially growing divide between the perception of end-user experience between actual users and network teams. While 29 percent of […]

When a technology enterprise has problems with their Oracle database, sales processes slow until VIAVI Observer helps shine a light on the cause. For high-tech enterprises competing in today’s business landscape, it can be tough to stay ahead of the competition. This is especially true when personnel are hindered by failing applications and inefficient infrastructure. […]

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