Tag Archives end user experience

The endless potential of the 5G network is precisely what we need during these difficult times. Working remotely has become the “new normal”, but to say the experience has been smooth and seamless would be an exaggeration, as many still face issues when working from home, especially regarding connectivity. However, the 5G’s staggering prowess will […]

Cloud Visibilty based on End-User Experience Scores

The status-quo of early 2020 no longer exists for the corporate network. The pandemic threw a wrench into the architecture and network operations that businesses had relied upon. The ongoing transition has necessitated and accelerated changes for people, processes, and technologies. I recently took part in an executive roundtable with Bloor Research and members of […]

The recent pandemic has opened people’s eyes to the importance of the internet. Some may go further and propose that the internet is no longer a privilege but a rather basic human necessity. With this increased demand for fast connectivity and less network disruption, a worldwide 5G network rollout is greatly anticipated by both users […]

With the rollout of 5G, synchronization in carrier networks is becoming even more critical. Mobile cellular networks need to be synchronized to avoid base stations with shared coverage interfering and disrupting each other, leading to declining network quality for customers. Throughout the Third Generation (3G) cellular communications, the NodeBs relied on satellite communications for synchronization, […]

Network capacity planning is an ongoing process that involves continually assessing network utilization, traffic volumes, and traffic type to identify shortcomings like performance chokepoints that can affect the end-user’s experience. Without investing in capacity planning measures, organizations risk decreased employee productivity from degraded network performance, Service-Level Agreements not being met, and ultimately a poor experience […]

Turbulent – the word most people use to describe the last 12 months. The nicely protected corporate networks have been turned inside-out by the effects of the global pandemic. Unplanned, universal remote working has put every employee outside of the trusted network perimeter, including the IT team, creating a host of new challenges – and […]

Ethernet business services including cell site backhaul, internet access, and all the flavors of virtual private networks are among the most profitable and fastest growing services at many communications service providers. The best operations teams take great care to ensure business services are high quality on delivery to eliminate costly customer disputes. Here’s a list […]

Financial institutions have felt the dramatic impact of the new working paradigm and find it is critical for employees to use Virtual Private Networks (VPNs) whenever possible and for IT to manage them effectively. The sheer volume of high-speed financial transactions every minute means that there is a need to ensure confidentiality, integrity, and availability […]

Listen to your network.

Travel and other restrictions are preventing us from meeting you in person, but we’ve come up with the next best thing – our unique virtual roadshow! This is not just another webinar dressed up as an event – we have been working hard to bring you an online event with everything you’d expect from an […]

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