Despite the importance of providing a good end-user experience or EUE, many industries suffer from a disconnect between what they think they are delivering and what the customer or enterprise user experiences. Recent studies indicate a potentially growing divide between the perception of end-user experience between actual users and network teams. While 29 percent of […]

Doug Roberts from VIAVI reveals how help desk support teams can address bigger challenges as network tech evolves. There’s no doubt about it – today’s workers have fully embraced the trend toward remote working. In fact, according to last year’s Gallup “State of the American Workplace” survey, roughly 43 percent of employees report they have worked […]

Doug Roberts, Vice President and General Manager, Enterprise & Cloud Business Unit announces VIAVI Customer Value Leadership Award for contributions to enterprise networking from Frost & Sullivan. VIAVI has a long history of innovation and leadership in enterprise networking, delivering both traditional and SaaS-based solutions for network assurance that enable IT teams to efficiently manage […]

Cisco Live is the perfect place to see what’s new at VIAVI Solutions. Held June 10-14, Cisco Live is the industry’s premier education and training event for IT, networking, and communications professionals. Leading network test, measurement, and assurance technology company VIAVI Solutions will be there at booth 961. Along with a chance to check out […]

Gigabit LTE technology is supposed to help service providers (SPs) overcome the data tsunami until 5G technology becomes commercially ready. At the same time Gigabit LTE will allow SPs to maximize on their current network investments by delaying significant upgrade costs and improving the spectral efficiency of today’s network. If optimized well, Gigabit LTE will […]

As the trends toward cloud migration and a remote workforce continue to obscure network visibility, IT issue resolution is becoming increasingly complex. How can IT teams make use of smarter analytics to speed up troubleshooting? Today’s businesses thrive on Big Data insights — from sales reports and customer demographics, to business expenses and trend analysis. […]

When a technology enterprise has problems with their Oracle database, sales processes slow until VIAVI Observer helps shine a light on the cause. For high-tech enterprises competing in today’s business landscape, it can be tough to stay ahead of the competition. This is especially true when personnel are hindered by failing applications and inefficient infrastructure. […]

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