AWS and VIAVI Partner to Deliver Comprehensive Cloud Hosted Service Intelligence

VIAVI Observer support for Amazon VPC Traffic Mirroring ensures customers never have to compromise on service level visibility or cybersecurity awareness when migrating services to the cloud

In my 20 years of network management experience, I’ve watched businesses and organizations transition more and more of their services to the cloud. That migration, already accelerating in the past several years, exploded under the massive disruption associated with Covid-19. As people worldwide began working remotely, attending school virtually, and shifting most of their purchases online, the need for flexible compute resources to meet the surge grew exponentially.

When push came to shove and IT teams needed to rapidly spin up additional resources to meet this surge, they looked to cloud providers like Amazon Web Services (AWS) to deliver—and deliver they did, putting to rest once and for all any doubts about cloud-hosting of mission-critical services.

So, what’s not to like about this great story of how IT providers across the world came together to keep people connected and businesses running? Very little, but if I needed to pick one thing it would be “comprehensive visibility” into the health and status of cloud-hosted IT services. Keeping track of far-flung IT resources wherever they are hosted can be challenging for organizations.

That’s why I’m so excited about the AWS announcement expanding support for Amazon Virtual Private Cloud (Amazon VPC) Traffic Mirroring.

As I meet with customers, I’ve heard time and time again that they can’t afford to fly blind when delivering critical IT services to their users—regardless of where hosted. When it comes to achieving “clear skies” IT operational intelligence, only complete traffic visibility can fully validate service-level health.

Because of our close partnership, Amazon VPC Traffic Mirroring and VIAVI Observer can deliver this in-depth perspective to ensure your cloud-hosted services run at peak performance.

Observer is designed to analyze the real-time health of every user transaction via End-User Experience Scoring, reporting automatically at the individual level or rolled up to whatever business level is required. Millions and millions of packets are translated into a single color-coded score between zero and ten with detailed domain breakout, to focus troubleshooting efforts for fast resolution when an issue is detected.

Combining network intelligence from Amazon VPC Traffic Monitoring and VIAVI Observer makes it easy to optimize your end-user’s experience, illustrated above in a single score out of ten.

When paired with the existing AWS monitoring capabilities supplied with VPC Flow Logs – fully supported by Observer – VIAVI can deliver the operation-wide visibility your organization demands with the combination of transaction-level detail and enriched flow records, real-time and historically.

Then, should investigations into questionable transactions be required, Observer back-in-time forensic analysis including deep packet inspection and enriched flow can aid NetOps and SecOps teams with whatever level of data granularity needed to conclusively validate the anomaly has been eliminated.

The strong partnership of AWS and VIAVI means the sky’s the limit to achieving IT cloud-hosted operational excellence. As your organization continues its march to the cloud, the combination of Amazon VPC Traffic Mirroring and VIAVI Observer means no compromise in service visibility. Check out these real-world demo examples to see how this great partnership can help.