Accelerating the right test solutions for VIAVI customers
The “Together with VIAVI” blog series features some of the many talented, diverse, and often spirited people across the company, bringing their best to you – our customers and partners – every day. Your success is our success and we are delighted to be on this journey with you!
Name: Benet Leong
Job Title: Technical Solutions Manager – Fiber Instruments
How long have you been with VIAVI, and what do you do here?
I’ve been with VIAVI for a little over 4 years now as part of the Solutions Engineering team. I work closely with our partners and customers in solving their challenges and identifying the acceleration of the right test solutions for their needs. Apart from that, I also advocate and drive our enterprise and data center business in the region and work together in a cross functional team with Marketing, Product Managers and Channel Sales to promote and grow this market segment.
Describe the best part about how your role positively impacts customers and/or partners?
A big part of what I do is finding the right solutions fit for a customer’s needs and requirements. Sometimes, this can be straight-forward but there are times when customers have some unique or interesting use cases where we need to adapt to meet their needs. My role allows me to interact directly with customers to help guide them through their challenges. It is very rewarding when our proposed solutions get adopted and the customer themselves become an advocate for VIAVI and recommend us to others.
Being at the forefront and in a constantly evolving tech industry, there are always new ideas to learn and discovering new challenges to overcome and resolve. It is this rapidly changing landscape that keeps me excited and motivated every day!
What do you think sets VIAVI apart from other global solutions companies?
The breadth and depth of our solutions and the company’s vision in being a global leader in communications test and measurement drives many innovations across the board. This also enables the people in VIAVI to be part of the driving force behind the successful implementation and roll-out of many of today’s cutting-edge connectivity and communication innovations which we’ve come to depend on a daily basis.
You can read more about VIAVI Customer and Partner Champions on the “Together with VIAVI” website.