Companies are increasingly shifting to more sustainable operations and procurement practices that not only address environmental concerns but also enhance overall business resilience and reputation. As part of our ESG initiatives, VIAVI offers numerous programs to help our customers with their sustainability efforts.

VIAVI’s ENCORE program provides pre-owned VIAVI products that have been inspected, tested and restored to meet our OEM quality standards. These products offer the reliability of new equipment at a lower price and include a standard 1-year VIAVI warranty.

A Sustainable Alternative

The ENCORE program provides a more sustainable alternative to buying new, with benefits ranging from:

  • Reduced E-Waste: According to the World Health Organization, e-waste is one of the fastest growing solid waste streams and presents a threat to human health and the environment. Every year, millions of tons of electronic waste end up in landfills. Choosing ENCORE helps extend product life,  reducing e-waste and environmental impact.
  • Lower Carbon Footprint: Refurbishing uses less resources and energy than manufacturing.  By opting for ENCORE, greenhouse gas emissions associated with production and disposal can be reduced. In addition, production of new electronics consumes valuable materials, such as metals and plastics while ENCORE products utilize existing resources.
  • Conservation of Landfill Space: Less electronic waste means reduced pressure on landfill sites, helping to conserve space and resources associated with waste management.

Ensuring Quality and Support for Our Customers

The ENCORE program brings added benefits compared to buying pre-owned, used or refurbished test equipment in the gray market.

Firstly, ENCORE products are rigorously tested, repaired and calibrated to meet VIAVI OEM specifications. They are restored to like-new condition, often with replaced or upgraded parts. This means that they are more reliable, perform better and enjoy a longer lifespan than used items that may not have been inspected or repaired.

With the latest software and security updates, ENCORE products ensure optimal performance and protection against vulnerabilities. Used devices in the gray market may have outdated software. In addition, hardware and software options and accessories can be customized to order through the program.

ENCORE products include up to a three-year warranty and world class VIAVI technical support. This provides peace of mind and assistance if issues arise, whereas used products in the gray market lack any formal warranty or support.

By choosing ENCORE, you save money without sacrificing quality while also making a positive impact on the environment. For more information or to browse our selection of certified refurbished equipment, visit our website or call us today!

About The Author

Steve Yocum, Product Management Director, Global Services, VIAVI Solutions and Richard Stiles, Global Services Program Manager, VIAVI Solutions

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