Posts By VIAVI Staff

Doug Roberts from VIAVI discusses the challenges IT teams face as enterprises migrate infrastructure and services to the cloud. Hybrid IT networking has come a long way in the past decade, as enterprises have gradually come to embrace and trust cloud computing. Yet, despite the growing popularity of both private and public clouds, many enterprise […]

While the importance of effective VoIP troubleshooting may have faded from the headlines in favor of hot topics like cloud and security, this critical technology is the backbone of business. It’s estimated that the global VoIP market reached the 1 billion user milestone by the end of 2017. Even more impressive, the VoIP services market […]

As hybrid IT migration escalates, 65 percent of IT teams are responsible for resolving cloud issues, according to 11th annual State of the Network Study. VIAVI released the results of its 11th annual State of the Network global study today. Findings demonstrate that a significant portion of enterprise IT teams are unsure how to handle […]

Despite the importance of providing a good end-user experience or EUE, many industries suffer from a disconnect between what they think they are delivering and what the customer or enterprise user experiences. Recent studies indicate a potentially growing divide between the perception of end-user experience between actual users and network teams. While 29 percent of […]

Doug Roberts from VIAVI reveals how help desk support teams can address bigger challenges as network tech evolves. There’s no doubt about it – today’s workers have fully embraced the trend toward remote working. In fact, according to last year’s Gallup “State of the American Workplace” survey, roughly 43 percent of employees report they have worked […]

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