Posts By Nick Rowan

  This week, Viavi introduced a new technical support section, support.viavisolutions.com, that customers can access for self-service help with their technical support questions. Leveraging technology in response to market and customer needs should come naturally to a technology company like Viavi Solutions.  And, a recent Forrester Research report indicated that 72% of companies said improving customer […]

Viavi Solutions is partnering with several global service providers and the TM Forum’s catalyst projects to demonstrate how visibility, intelligence and analytics are key aspects to service orchestration and quality of experience.  The next phase of these catalyst projects is the TMF Live 2016 event to be held in Nice, France, May 9-12, 2016. The TM Forum […]

Mobile Service Providers are significantly challenged with demonstrating more value quickly at a reasonable price in an environment that is hyper competitive.  In addition, the crushing weight of data to gain the visibility needed is growing at an exponential rate.  One of the technology drivers to make the network much more flexible to help service […]

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